The primary aim of our support contracts is to prevent problems. Together with the client, we develop a detailed maintenance manual and organise the necessary regular tests.
Contec has staff on-call 24 hours a day, 7 days a week. A stand by engineer is available day and night. With just one phone call we can immediately call in employees that are familiar with the installation and who will intervene either online or on site within the agreed times. Depending on the problem, they do this on site or online via a secured internet connection. Our secured connections with clients allow us to provide this support worldwide.